Frequently asked questions

Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location and the shipping method selected at checkout.

At this time, we only ship within Canada and the United States. However, we are actively working on expanding our shipping availability to additional countries in the near future.

Customers outside of Canada may be subject to import duties, taxes, customs fees, and brokerage charges payable by the buyer. These charges are determined by the customs authority of the destination country upon entry. For more detailed information regarding potential duties and fees, please contact your local customs office.

Once your order has been shipped, you will receive a tracking number by email.

Orders may only be modified or cancelled before they are shipped. Please contact us as soon as possible for assistance.